Damaged or Defective Items: We take utmost care to ensure that our mangoes meet the highest standards. If you receive mangoes that are damaged or defective, please notify us within 24 hours of receipt. We may request photographic evidence to assess the issue.
Refund Process: Upon verification of the issue, we will offer a replacement of the damaged or defective mangoes or provide a refund for the affected items. Refunds will be issued using the original payment method.
Non-Receipt of Order: If your order does not arrive within the expected delivery timeframe, please contact us promptly. We will investigate the matter with the courier and work towards a swift resolution.
Cancellation: Orders can be cancelled for a full refund if requested prior to shipment. Once the order has been shipped, cancellations are not possible, but you may still be eligible for a refund under specific conditions outlined above.
Contact Us: For any queries regarding our shipping and refund policies, or to initiate a refund request, please reach out to our customer service team at:
This ensures clarity and responsiveness in addressing any issues related to damaged or defective mangoes, maintaining customer satisfaction throughout the process.